United Airlines issues new crew booking policy

20 April, 2017, 10:11 | Author: Oscar Goodwin

Survey respondents were asked to select an American Airlines or United Airlines flight from New York City to Chicago and were presented different scenarios in order to gauge how layovers and price would impact their decision.

The policy change comes a few days after a passenger of an overbooked flight was violently forced out of a plane so a crew member could take his seat.

David Dao, the 69-year old Kentucky physician yanked off the fully booked flight after refusing to give up his seat for a crew member, sustained injuries and may need surgery, according to his attorney. Video of the incident quickly went viral, causing worldwide outrage.

The airline said the change to its employee booking policy was an initial step as it reviewed policies to "deliver the best customer experience".

"The family of Dr. Dao wants the world to know that they are very appreciative of the outpouring of prayers, concern and support they have received".

Regardless of this new United policy, it seems obvious airlines aren't going to stop overbooking flights.

If the crew member has not checked in by the stipulated timing, they will not be allowed to travel on that flight.

The company has also raised compensation that supervisors on duty can offer to displaced passengers from US$1,350 to US$10,000. Now-viral videos of the incident show a man, his nose bloody and his glasses almost knocked off his face, being dragged by the arm across the aisle.

Investors initially shrugged off the outcry, but sold shares as the video of a bloodied Dao continued to spread globally on social media.

And while shareholders will not be entirely happy with the week's trading, it is far from the dawn of the apocalypse for United Airlines and its parent company.

'A commercial airline that removes validly seated customers without serious cause breaches the sacred trust between passengers and their airlines, ' the bill said.

Footage revealed him screaming before being knocked out as he was dragged along the aisle while fellow passengers looked on and protested. At least two other airlines have changed or emphasised policies.



Felipe Luis: 'Genius' Griezmann will stay at Atletico
Sevilla honoured sports director Ramon "Monchi" Rodriguez, who is leaving the club this summer, with a tribute before the match . His team bent but never broke under the steady pressure by the star-studded Real.

Mitch Haniger's 3 hits, 4 RBIs lifts Seattle past Miami 10-5
More and more, it looked like the Mariners were about to be no-hit for the first time since Philip Humber's ideal game in 2012. Mitch Haniger's one-out double in the ninth inning ( VIDEO LINK ) saved the Mariners from the indignity of a no-hit loss.

Easy choice: Browns CB Haden wants Garrett with No. 1 pick
If the Browns don't like him or they land their guy in the draft, they can always dump him back off onto the streets. In that span the Aggies have had two players drafted second overall: Von Miller in 2011 and Luke Joeckel in 2013.

What will Bill O'Reilly do now?
While O'Reilly survived then, the accumulation of cases outlined in the Times damaged him much more extensively. It's also home to ambitions that the O'Reilly crisis may have hindered. "That's bigger than O'Reilly", he said.

Ivanka's Biz prospers As Politics Mixes With Business
The latest global trademarks are part of a bunch of worldwide trademarks the family have invested in since taking office. Prior to joining the White House, Epshteyn served as communications director for the Inaugural Committee.