No One Will Be Fired For Dragging Incident: United Airlines

21 April, 2017, 21:50 | Author: Leticia Walters

United Airlines will reportedly not fire any employees over the incident where Dr. David Dao was was dragged off of the plane after refusing to give up his seat to make room for United employees.

United Airlines chief executive Oscar Munoz has visited the Chinese consulate in Chicago and will meet with more officials on a trip to the country after a passenger was forcibly removed from a flight.

The maximum payout for passengers on the Delta Air Lines has increased to almost $10,000 if they voluntarily give up a seat on an overbooked flight, the company told AFP on Monday.

Aninda Sadhukhan visited his shredder to dispose of his United MileagePlus Explorer card with Chase Bank on Monday night after he canceled the account.

She declined to say who would testify for United.

In the week since United Airlines made headlines when a ticketed passenger was aggressively hauled off his flight, the company has updated its crew travel policies to ensure passengers won't get booted and compensated all travelers on the fateful fight. On Tuesday, he was asked if the company ever considered firing anyone, including management. "It is obvious from recent experiences that we need to do a much better job serving our customers", Oscar Munoz said in a statement.

Munoz: The buck stops here. Then he noted that the board of United Continental Holdings Inc. has supported him.

The subject of the conference call - United's first-quarter results - did provide good news for an airline that's been struggling to find a silver lining among all the dark clouds in its friendly skies this past week.

No one will be fired at United Airlines over the dragging of a man off a plane.

Munoz had already vowed not to involve law enforcement in the removal of passengers from a flight unless they present a security risk. It has also said it will now require that crew members taking flights to be booked at least an hour before the flight.

The incident stoked global outrage and talk of boycotts on social media, although some analysts think it will not significantly affect United's financial prospects.

United has been talking with corporate customers and so far has seen no sign it is losing business, according to United President Scott Kirby.

"I want to know why this happened, how it was allowed to occur and what protocols are in place to handle overbooked flights", said Rep. Rodney Davis, R-Ill.


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Munoz and other executives vowed to treat customers with dignity, and said that what happened to Dao will never happen again. He says the airline will have more to say later this month after it finishes a review of its policies on overbooked flights.