Delta Airlines responds to Ann Coulter's 'unacceptable and unnecessary' tweetstorm
17 July, 2017, 17:03 | Author: Benny Bass
Coulter went ballistic on social media after she was moved from the aisle seat on a flight from NY to Palm Beach, Florida, to a window seat in the same exit row.
The reason for Coulter's anti-Delta diatribe was a seating change imposed on her by airline staff. Ann was allegedly evicted from her seat - for which she had paid an extra $30 for additional leg room - to make way for another passenger.
She joked that Delta hires people who seek to be prison guards, animal handlers or East German police.
"We're sorry you did not receive the preferred seat you paid for and will refund your $30", the company tweeted on Sunday night.
Delta added in a second tweet that Coulter's "insults about our other customers and employees are unacceptable and unnecessary".
The conservative political commentator often unleashes her anger on social media, but instead of her usual political rants, Coulter used the power of her platforms on Saturday to berate Delta Airlines.
She went on to rip into the airline for having bad wifi, while praising a Delta competitor - JetBlue - for their suburb inflight wifi service. And we hold each other accountable when that does not happen.
The airline said that while there was some confusion over seating assignments initially, all passengers complied with a flight attendant's request to move to the seats listed on their ticket.
Though she accomplished what she wanted by publicly airing her displeasure with Delta, Coulter was specifically rebuked for tweeting the picture of the woman who was placed in her seat.
Delta expects mutual civility throughout the entire travel experience.
Brown, the Delta spokesman, couldn't disclose details of the incident, but said that airline representatives would reach out to Coulter, as they would any customer with similar claims.
Soon after Coulter blasted Delta on social media slamming the airline, Twitter users reacted with memes.
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