Lawsuit: Two women accuse Uber of misrepresenting the safety of its platform

15 November, 2017, 02:22 | Author: Leticia Walters
  • Uber is facing a class action lawsuit from US riders alleging assault

The named plaintiffs are two women, in Florida and Los Angeles, respectively, who allege they were raped by Uber drivers. In the suit, filed today in U.S. District Court in Northern California, Jane Doe 1 and Jane Doe 2 describe being raped by Uber drivers.

Uber has yet another lawsuit on its hands.

A class action lawsuit has been filed against Uber, claiming that the company hasn't done enough to inform the public about alleged harassment and assault by drivers.

Two anonymous women filed a complaint against Uber in a Northern California district court on Tuesday, with hopes of attaining class-action status on behalf of customers in the USA who were "subject to rape, sexual assault, physical violence or gender-motivated violence or harassment by their Uber driver in the last four years". The company was banned from New Delhi in 2014 after a driver allegedly raped one of his passengers.

"Uber must make drastic changes to prevent another female rider from harm", said Jeanne Christensen, a partner at Wigdor. Nothing meaningful has been done to make rides safer for passengers - especially women.

Uber says it received the complaint Tuesday and is reviewing it. The injunction would also force Uber to monitor driver conduct, centralize methods to quickly notify Uber when a driver has gone off the app during a ride, and create a comprehensive insurance policy.

The lawsuit was filed on behalf of all US riders who were "subject to rape, sexual assault, or gender-motivated violence or harassment by their Uber driver in the last four years".

The plaintiffs in the case call for more transparency from Uber's new CEO Dara Khosrowshahi, who recently overhauled the company's values to include: "We do the right thing".

The lawsuit was filed by the NY firm Wigdor LLP, which is suing Uber in a separate case on behalf of a woman who was raped by an Uber driver in India. Uber and Lyft returned to the city this May after the Texas Legislature passed a bill that, in part, allowed the rideshare titans to avoid collecting drivers' fingerprints.

The complaint contends that Uber is putting thousands of women at risk of being attacked by Uber drivers because the company has prioritized growth over safety. Uber says the groups have helped it train 150 customer service agents for a team to deal with sexual assault reports.

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