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Published: Thu, August 08, 2019

Worldwide | By Lisa Hogan

British Airways computer problem strands 20,000

British Airways computer problem strands 20,000

British Airways today suffered another major IT glitch grounding flights all over the United Kingdom and across the globe with thousands of people left stranded because of 100 cancellations and 200 more delays.

The airline said Wednesday afternoon that it had resolved a "temporary systems issue" that caused delays and cancellations for short-haul flights from Heathrow, Gatwick and London City airports for much of the day.

Frustrated passengers took to social media to vent their anger and demand answers from BA, while shared photos showed airport terminals filled with stranded travellers.

"We are working as quickly as possible".

BRITISH Airways flights have been delayed and cancelled after an online checking system went down after an IT glitch.

"We apologize to all our customers caught up in the disruption, and appreciate how frustrating their experience has been", BA said in a statement.

British Airways confirmed it is dealing with computer issues affecting its check-in system.

The delays hit Heathrow, Europe's busiest airport, hardest.

"Therefore, British Airways has a duty to re-route its passengers affected by a cancelled flight at the earliest available opportunity on any airline, not just a British Airways plane".

The airline lost a bid in the Court of Appeal last week that sought a temporary injunction to prevent strikes by pilots based at London's Heathrow and Gatwick airports.

TWO British Airways pilots were forced to wear goggles and oxygen masks as they landed a plane while smoke poured into the cockpit.

Furious customers are venting their frustrations towards BA on Twitter.

"A number of flights continue to operate but we are advising customers to check ba.com for the latest flight information before coming to the airport".

"Flight BA422 from Heathrow to Valencia experienced a technical issue on its landing approach into Valencia". The disruption is the latest incident to impact British Airways in recent years.

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